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'I need an item by Christmas, but I can only ship it to a PO Box. Why won't the store allow and order to ship FedEx to a PO Box?'
Sometimes I can't believe how many people still don't know this. Only the postal service can deliver to a post office box. Your SOL for Christmas delivery without a street address for air service. No, I can't 'make' FedEx deliver there, no matter how bad you want them to. Happy Holidays.
'My credit card is being declined, but I know it's good. Why won't your @#$%ing store take my credit card??!!'
Your bank's declining it, not us. Why don't you call your @#$%ing bank and find out why your balance is overdrawn, or you last payment hasn't been processed yet instead of bugging me. Happy Holidays.
'I'm sorry, I need to cancel an order I just made immediately as I do not have enough money to pay for it. I need a full refund and the order canceled ASAP!! Thank you for your time.'
What do you tell the folks at the supermarket when they've just checked and bagged 100 items and you find out your debit card is overdrawn? ~sigh~ Clearly my time means little to you, but thanks for saying thanks and taking up a little more of it. I live to serve. Happy holidays.
'My order shipped on the 11th via Priority Mail and it's now the 15th and it has not yet arrived. Please explain to me why it is not here yet since I paid extra for Priority Mail, and please check and see if there was some problem that delayed shipment'
DO you have a calendar? Every mother loving SOB on the planet, and their brother, is shipping parcels to someone right now. There is so much extra volume that postal workers are committing ritual sepuku by the dozens. Keep your pants on, it will be there shortly. Happy holidays.
'How late can I order and still get my items before Christmas?'
Basically, about 3 Days ago. But if you select Air and order now and we still have everything in stock we might still pull it off. You're welcome. Happy holidays.'Some other store says they can ship by ground up until the 19th and still guarantee Christmas delivery. Why don't you?'
No one can guarantee ground delivery on shipments that late. They lie. We don't. Happy holidays.
'I know you're really busy right now, but when you get a chance can you tell me when XX series is going to be released on DVD?'Considering I've never even heard of 'XX' series, it's probably a long way off getting out on DVD here in the US. By the way, we do have an upcoming releases page you can check, but that's OK, you're probably assuming that we might have missed it. Thanks for bringing it to my attention. And yes we are very busy, but thanks for at least acknowledging that. Happy holidays.
'I just placed an order [Sunday Evening] and I just wanted to make sure the order ships out first thing on Monday so I get it by Christmas. Thanks!'
There are about 1,000 orders from Friday and Saturday ahead of you, but I'll tell you what, for fifty bucks I'll move you right to the head of the stack. Yeah, I said fifty bucks - by tomorrow morning it might be more. I know, the audacity to give my people the weekend off. Oh, I see you ordered all $5 sale items, choose free shipping and used a discount coupon at checkout. Yeah, we'll jump right on that one. Happy holidays.
Anyway, just a little fun after 3 weeks of non stop work. All names have been changed to protect the guilty. One of the studios sent me a bottle of Sake as a holiday gift.
After this week, I'm certainly going to be able to put it to good use... -_^
A couple of notable date changes in the news this week. Illumination pushed back their entire catalog including Vandel Buster, BtX, Am Driver, etc. See the full list in our news clips below. Geneon also let us know that the release of the initial volume of Princess Racoon has been changed from January to June 07. No reason was given for the delay. Bandai (our favorite company this year -_^) told us that the Gundam Seed Movie trilogy Box (26024) is now sold out at their level, and they are not sure if they are going to repress it again, so (~ sigh ~) we've put it on 'Stock on Hand' status and we'll see what happens.
"Wanted to say that again and again this site delivers beyond expectations. I always seem to get the good prices, good products and good delivery times. I even received my items in a timely manner while stationed in Baghdad, Iraq. The greatest thing about that is that unlike some services, Robert's Anime Corner Store actually ships to APO/FPO addresses. Without this site, my tour of duty would have felt much longer than it was." - RichardThe greatest thing about getting feedback like this is that we have the honor to serve those who are serving our country. Hats off to YOU Richard! We're glad we could make your tour a little easier and you and your mates will be in our thoughts and prayers over the holidays.
It certainly has been an excellent week for new arrivals. Aside from a few studio glitches which I mentioned earlier, we have just about all but a handful of DVD titles scheduled to street prior to Christmas in stock now, including Black Cat, Ergo Proxy, Trinity Blood 3, Hellsing Ultimate, Rumbling Hearts, Fate/Stay, Paradise Kiss, Naruto Season 2 Uncut, and the list goes on and on! This is the last week for non-panic holiday shopping, so be sure to checkout our specials page for all the great holiday deals we are currently offering.
We still have our entire figure section on sale (these make great gifts!), and we are also offering an additional 10% off a selected list, which you can find here.
Our $5 soundtrack sale is still in effect for a bit longer, that list is here.
We still have a few titles left in our Geneon $5 DVD sale. Some are only $4 now.
We have lots of closeout titles discounted up to 75% off retail, which are listed here.
And finally, as you may be aware, Geneon's license for CardCaptor Sakura is expiring on Dec 31st, and the DVD's will not be available after that date. We have done a deal with them that allows us to offer you an unbelievable price on all 18 of the uncut subtitled series DVD's. We expect these bundles to arrive in about a week, and we will shipping them first come first served. If you don't already have it, this will be your last chance to get the CardCaptors series before it goes off the market. Cardcaptor Sakura Complete Series Set, Vol #1-18, DVD Mega-Bundle (Uncut Subtitled Edition)
Your Price is ONLY $69.98! - Retail Price $539.82 (That's 87% off the Retail Price!)
Now that's a deal worth offering! Happy holidays!
:-)
Seriously though, this year the studios are going to use the holidays to clear out inventory more so than any other time in the past, so sellouts and stock limitations will rule the day towards the latter part of December. If you have any critical gift items that you need to pickup then don't chance it, order as early as possible to help us make sure you get everything you need on time.
To encourage some of you would be 'late' shoppers to get your orders in early, we've discounted our entire figure and toy section 15%. In addition to getting a great deal, you'll have first dibs on all of our in stock toys and figures before they start selling out later this month. I'm going to be consolidating a list of all our sales and special offers here on the blog throughout the holidays, and I'm going to be offering some exclusive coupons here later this month, so be sure to check in often to keep up with the latest store happenings, product status reports, and special deals. Here's what we have currently:
You know it's going to be a bad evening when you get home and your broadband connection doesn't work, and that's what I ran into Friday evening. I have a pretty high end business class ADSL connection at home, but I use an older 3-Com 812 ADSL router for the connection.
My network closet at home. No I don't tie up my NIC cables like I'm supposed to. Linksys Wireless-G access point gives me secure wireless for my laptop computer, everything else is hardwired Cat 5e. My 3-Com 812 spare is sitting on top of my regular 812 (mounted to my dumb hub), which turned out to be working pefectly.
I like it better than some of the newer plug and play routers (like a Speed Stream or a D-Link) because it allows you to manually setup just about every setting there is for an IP connection, and it supports VPN and a whole bunch of other features. Last night I came home and my connection was suddenly unavailable, and it took 3 calls, an onsite visit, and about 2 hours of phone time for us to figure out the problem and get it fixed. Our carrier, Frontier, uses PPPoA (PPP over ATM) for the connection, and this requires that an account name and PW authorization be built into the router configuration. Turns out that in my setup, the login domain was changed on their end from citlink.net to frontiernet.net (as part of some network wide upgrade process), and my old router could not be automatically updated remotely. One interesting thing is that since I'm pretty savvy on this sort of stuff, I had to get to a level 2 tech before we were even able to discuss probable cause - all the level 1's just have a check list they go through, most of which I had already done before calling in. The onsite tech that came out told me the router was bad, but I had a hot spare and that didn't work either. The level 2 support guy zero'd in on the problem right away, where it had eluded two level 1 techs. Apparently, they were not aware of their own network changes in progress. Anyway, it's fixed now and thus this post is now up.
Speaking of internet connections, after a 2 month wait Verizon finally hooked up the facilites for our T1 (which is actually though Quest) out at the new office, and we have weaned off a less than optimal WiFi connection we had setup as an inbetweener. The T1 is incredible, speed tests give us rock solid 1.46Mb down-stream and 1.41Mb up-stream. We are running an internal server, VoIP for the phone and fax lines, and VPN out to my house so I can access the office server from home. The VOiP sound quality over it is excellent, and it provides our phone lines for about 40% of the cost of regular business landlines (not to mention it eliminates having a long distance carrier) which paid for the extra cost of the T. Best thing about it is that it's about as close to 100% reliable as you can get, I even picked up a spare Cisco 2524 router with T1/FT1 module for about $30 (those routers were around 2 grand years ago, but can be had for nothing now and still works great for a T). The WiFi connection we had was really terrible. It was a 1mb 'burst' level connection that had a terrible latency and was only up about 91% of the time - which means it would be down off and on about 90 minutes a day. Glad we're off of that!
OK, I'm rambling, back to business... -_^
Peter Paine put up some images on his side blog (that he obtained from this guy) that show some of the real places that can be seen in the Onegai Twins anime. Visiting the real places that are shown in an Anime series is considered a very 'Otaku' thing to do in Japan, but I think it's extremely cool and just had to post a few of the images here for you to see: